Privacy Policy
Effective Date: January 1, 2025
At the Baddeck Waterfront and Wharf, we respect your privacy and are committed to managing and protecting your information in accordance with this Privacy Policy (the “Policy”). This Policy describes how and why we collect, use, and disclose your personal information. In this Policy, “we” or “us” refers to the Village of Baddeck and its representatives. For the purposes of this Policy, “personal information” is information we can use, alone or in combination with other information, to identify you, including, but not limited to, your name, address, email address, and payment details, as described under applicable privacy laws.
How We Collect Personal Information
We collect personal information directly from you or through third parties acting on our behalf when you use our services, such as:
- Making a reservation for wharf berthing or related services;
- Submitting an inquiry through our website at www.baddeckwaterfront.ca;
- Signing up for newsletters, updates, or notifications;
- Receiving surveys; or
- Communicating with us via email, phone, or in person.
How We Use Personal Information
We use your personal information to:
- Process bookings, payments, and other transactions related to wharf services;
- Provide you with updates, service notifications, and responses to inquiries;
- Maintain accurate records for operational and administrative purposes;
- Analyze website usage to improve our services and customer experience; and
- Comply with legal or regulatory requirements.
Disclosure of Personal Information
We will not sell or rent your personal information. We may disclose your personal information:
- To authorized agents or service providers to facilitate bookings, payments, or
website operations; - To comply with legal obligations or court orders; or
- To protect the rights, property, or safety of the Village of Baddeck, its visitors, or
the public.
All third-party service providers are required to safeguard your personal information and use it solely for the purposes outlined in this Policy.
Safeguarding Your Personal Information
We use technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Payment information is processed securely through third-party payment gateways that comply with applicable data security standards. While we take reasonable steps to protect your data, no internet transmission is completely secure. Any transmission of personal information is at your own risk.
Cookies and Tracking
Our website may use cookies and other tracking technologies to:
- Enhance your user experience;
- Monitor website traffic and usage patterns.
Cookies do not identify individual users. You can manage your cookie preferences in your browser settings.
Retention of Personal Information
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Children’s Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
Access and Updates
If you would like to review, update, or correct your personal information, or if you wish to withdraw consent for its use, please contact us at waterfront@baddeckvillage.ca.
Acceptance of this Policy
By using our website or services, you agree to this Policy. We may update this Policy from time to time. Changes will take effect on the date they are posted on our website. Please check periodically for updates.
Contact Us
If you have questions, comments, or concerns about this Policy, please contact us at:
Email: waterfront@baddeckvillage.ca
Phone: 902-295-3666
Mailing Address: Village of Baddeck, 492 Chebucto Street, Baddeck, NS B0E 1B0
Effective Date: January 1, 2025